Privacy Policy

Last updated: 22 August 2026

This Privacy Policy explains how Frivra (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://frivra.com.

Information we collect

When you visit our website, place an order, contact us, or subscribe to our updates, we may collect:

• Your name
• Email address
• Phone number
• Billing and delivery address
• Order and product details
• Payment and transaction information
• Messages or information you provide to customer support
• Device, browser, IP address, and website usage information
• Cookie and similar technology information

We collect only the information reasonably needed to operate our store and provide our services.

How we use your information

We may use your personal information to:

• Process and fulfill your orders
• Arrange production, packaging, and delivery
• Send order confirmations and delivery updates
• Process payments and help prevent fraud
• Respond to questions and provide customer support
• Manage replacements, returns, and refunds
• Improve our products, website, and services
• Send promotional messages where you have provided consent
• Maintain business and transaction records
• Comply with applicable laws and legal obligations

Order processing and delivery partners

We work with trusted production, fulfillment, and delivery partners to prepare and ship some orders.

To complete your purchase, we may share the information necessary to process and deliver your order, including your name, delivery address, phone number, email address, product details, and order information.

These partners may use your information only as needed to produce, package, deliver, or support your order.

Payment information

Payments are processed through Shopify and the payment providers available at checkout. Payment providers may collect and process your payment information according to their own privacy policies and terms.

Sharing your information

We may share your personal information with service providers that help us operate our business, including:

• Shopify
• Payment processors
• Production and fulfillment partners
• Shipping and delivery companies
• Customer-support providers
• Website hosting and technology providers
• Analytics and marketing providers
• Fraud-prevention and security services
• Government authorities or legal advisers where required by law

We do not share more information than is reasonably necessary for these purposes.

Cookies and similar technologies

Our website uses cookies and similar technologies to:

• Keep the website functioning properly
• Remember your preferences
• Understand how visitors use our website
• Improve our products and services
• Support advertising and marketing where permitted

You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of our website.

Marketing communications

If you subscribe to our marketing communications, we may send you information about products, promotions, offers, and updates.

You can unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting us using the details below.

Data security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data retention

We keep your personal information only for as long as reasonably necessary to:

• Provide our services
• Complete transactions
• Maintain business and financial records
• Handle customer-support requests
• Resolve disputes
• Prevent fraud
• Comply with legal obligations

When your information is no longer needed, we may securely delete or anonymize it where appropriate.

Your rights

Depending on where you live, you may have the right to request:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of certain processing activities
• Withdrawal of consent for marketing communications
• Information about how your personal information is used

To make a privacy request, contact us using the details below. We may need to verify your identity before completing your request.

Children’s privacy

Our website is not intended for children who are not legally permitted to make purchases under applicable law. We do not knowingly collect personal information from children for marketing purposes.

Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We recommend reviewing their privacy policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us at:

Business name: Frivra
Website: https://frivra.com
Email: frivraproducts@gmail.com.