Terms of Service

Last updated: 22 August 2026

Welcome to Frivra. These Terms of Service govern your use of https://frivra.com and your purchase of products from our store.

By visiting our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website.

1. About Frivra

Frivra operates this online store and provides the products, services, information, and content available through the website.

Business name: Frivra
Website: https://frivra.com
Email: Frivraproducts@gmail.com

2. Products and product information

We try to display product descriptions, images, colors, sizes, and other information as accurately as possible. However, colors and product appearance may vary depending on your device or screen settings.

We may update product information, change prices, discontinue products, or limit product availability at any time without prior notice.

Some products may be produced, packaged, or shipped by our production and delivery partners.

3. Pricing and payment

All prices are displayed in Indian Rupees unless otherwise stated.

Prices, discounts, taxes, shipping charges, and other fees may change without notice. The amount shown at checkout is the amount applicable to your order.

You agree to provide accurate and complete billing and payment information. Orders may be cancelled if payment is declined, incomplete, suspected to be fraudulent, or not received.

4. Orders and acceptance

Submitting an order does not guarantee acceptance. We may refuse or cancel an order for reasons including:

• Product availability
• Incorrect pricing or product information
• Payment problems
• Suspected fraud or unauthorized activity
• Delivery restrictions
• Errors in the order or customer information

If we cancel an order after payment has been received, we will process an appropriate refund according to our Refund Policy.

You are responsible for checking your order details before completing your purchase.

5. Order processing and delivery

Orders are prepared and shipped through our production and delivery partners. Processing and delivery times may vary depending on the product, destination, availability, and courier service.

Any estimated delivery date is an estimate and is not a guarantee. Delays may occur because of courier issues, weather, public holidays, address problems, customs procedures, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. We are not responsible for delays or failed delivery caused by incorrect or incomplete information provided at checkout.

6. Returns, replacements, and refunds

Our returns, replacement, and refund terms are explained in our Refund and Return Policy.

Unless required by applicable law, we do not accept returns for change-of-mind purchases, incorrect size selection, or products that are no longer wanted.

If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order number and clear photos or videos of the issue. We will review the request and may provide a replacement for the affected product.

Do not send any product back without contacting us first and receiving instructions.

7. Cancellations

An order may be cancelled only before it has entered processing or production, where applicable. Once an order has entered production or has been shipped, cancellation may not be possible.

Contact us as soon as possible if you need to request a cancellation.

8. Taxes, customs, and additional charges

You are responsible for any taxes, duties, customs charges, or other fees that may apply to your order, unless we state otherwise at checkout.

You are also responsible for ensuring that the products you order can legally be delivered to your location.

9. Intellectual property

All content on this website, including text, images, logos, product designs, graphics, trademarks, layouts, and other materials, belongs to Frivra or its licensors unless stated otherwise.

You may not copy, reproduce, distribute, modify, publish, sell, or use our content without our prior written permission.

10. Acceptable use

You agree not to:

• Use the website for unlawful purposes
• Provide false or misleading information
• Attempt to interfere with the website or its security
• Access accounts or information that do not belong to you
• Copy or misuse our content
• Upload harmful code, viruses, or malicious material
• Use the website to conduct fraudulent activity

We may restrict or terminate access to the website if we believe these Terms of Service have been violated.

11. Third-party services and links

Our website may use third-party services for payment processing, website functionality, customer support, production, delivery, analytics, or marketing.

Third-party services may have their own terms and privacy policies. We are not responsible for the policies, content, availability, or performance of third-party websites or services.

12. Disclaimer

We provide the website and its content on an “as available” basis. We do not guarantee that the website will always be available, error-free, secure, or free from interruptions.

To the extent permitted by applicable law, we are not responsible for losses caused by events outside our reasonable control, including courier delays, service interruptions, incorrect customer information, or third-party service failures.

Nothing in these Terms limits any consumer rights or legal protections that cannot legally be excluded.

13. Limitation of liability

To the extent permitted by applicable law, Frivra will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Our responsibility for a product or order will be limited to the remedies available under our Refund and Return Policy and applicable law.

14. Indemnity

You agree to compensate and protect Frivra from claims, losses, damages, liabilities, and expenses resulting from your violation of these Terms of Service, misuse of the website, or violation of another person’s rights.

This section applies only to the extent permitted by applicable law.

15. Changes to these Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms of Service.

16. Governing law

These Terms of Service are governed by the laws applicable in Tamil Nadu, India, without limiting any mandatory consumer protections that apply to you.

Any disputes will be handled by the courts or legal authorities that have jurisdiction under applicable law.

17. Contact us

If you have questions about these Terms of Service, contact us at:

Business name: Frivra
Email: frivraproducys@gmail.com
Website: https://frivra.com