Shipping policy
Shipping Policy – Frivra
At Frivra, we are committed to delivering your grocery essentials safely and on time.
1. Shipping Coverage
- We currently ship across India using India Post.
- Local deliveries within Melmaruvathur and surrounding areas may be fulfilled directly by us.
2. Processing Time
- Orders are processed within 1-2 business days of confirmation.
- Orders placed on Sundays or public holidays will be processed the next business day.
3. Shipping Time
- Delivery via India Post typically takes 4-7 business days depending on your location.
- Remote or rural areas may take longer.
4. Shipping Charges
- Shipping charges are calculated at checkout based on the order weight and delivery location.
- Free shipping may be offered on orders above a certain amount (if applicable).
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS.
- You can track your order on the India Post website: www.indiapost.gov.in
6. Packaging
- All products are carefully packed to ensure they reach you in good condition.
- For grocery and food items, we use food-safe packaging materials.
7. Damaged or Lost Shipments
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date.
- We will coordinate with India Post and arrange a replacement or refund as applicable.
8. Contact Us For shipping-related queries, reach us at: 📧 frivraproducts@gmail.com 📞 99525 90468 📍 Melmaruvathur, Tamil Nadu, India